the fact that they seem to be letting the Harmony line slowly die, and c. I opened a support case with Logitech, but I don't expect much good to come of it based on a. Replacing the battery (with an OEM/original model) Charging the battery fully (via both the cradle & the usb port)ĥ. There's no physical damage to the remote (drops, spilled liquid, etc.) aside from some light scuffing at the bottom where it got worn down from going in/out of the charging dock.Ģ. The hub itself seems to have no issue, as I can control devices just fine using the iOS app. Sometimes though, it'll lock up again almost immediately. but the next time I pick it up we're back to square one. NOTE: Resetting your Harmony remote will erase all data, including device and activity information. Press and hold the Off button until the LCD screen turns off and then back on. Those remotes use a specific USB driver in order to work on macOS. If your Harmony remote freezes, you should reboot or reset it to resolve the issue. The Harmony 1000, 1100, and 900 remotes were launched in 2006 and late 2009 respectively. In both cases, once the remote finally wakes up (usually after 30-45 seconds) it will work perfectly fine for a bit. If you are using a remote with Logitech Harmony Remote legacy software, such as Harmony One, 880, 900, 1000, or 1100, see: Logitech Remote Software v7.x. In those cases, I need to pop it on/off the charge cradle a few times to get it to start up again. It will eventually power back on if I press a few buttons usually, but sometimes not even that helps. After about 30s the screen goes black for a bit and then it reboots.ī. It's on, but the buttons/touchscreen don't respond and the backlit keys won't light up. Try rebooting the Harmony remote by holding the power button for 15 seconds. ![]() Confirm that the USB cable is connected to your remote properly. Harmony Hubs will take 30 seconds to be detected after being plugged into the computer. Restarting cleared that up, but ever since then it's been crashing/rebooting constantly.Ī. Do not connect the charging cradle to the computer. About a month or two ago my remote glitched out and all the text on the touchscreen suddenly turned to blank squares or random symbols.
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